|Effective 7 October 2021|
We have updated the Privacy notice to include a new provision explaining that we conduct information matching between ID documents when you add multiple ID documents to Your Profile, and to make minor corrections.
You agree that we can collect Your Personal Information so that You can be provided with identity checking services facilitated through the Digital iD™ Service. Without this information, Your ID Documents cannot be validated and the Digital iD™ Service and any related services cannot be provided.
We collect information when You use the Website or the App. For example,
You acknowledge that information about the ID Documents that You provide may be given to ID Verifiers such as the Australian government and other issuing authorities to confirm whether it matches information held by the authority or entity that issued the ID Document and/ or for the purposes of obtaining a visa entitlement verification check. You agree that the ID Verifiers can give us information about whether there is a match, and that we can use that match information in providing our identity checking services.
We may hold some information about Australian and non-Australian residents as a result of the provision of our services. We may use this information to assist in checking details of information about Your identity and/ or complete a visa entitlement verification check. Details checked in this way may be disclosed to participating Organisations who access the Digital iD™ Service with Your consent to authenticate Your identity and/ or complete a visa entitlement verification check. By registering a Profile, You agree that we may link some details of this information to Your Profile, which helps us keep Your registered information up-to-date.
In cases where the identity checking process needs to be completed in person (for example, at an Australia Post outlet), we may retain the information You provided through the Website or App, including Your Personal Information, for a limited period to allow You time to complete the process. If You do not complete the process within the timeframe we specify, we will discard the information You provided. If You continue the process:
Where we check an ID Document, we may retain Your Personal Information and details from the ID Document as well as details of the check we performed and the result of the check for audit and assurance purposes. We do not store images of ID Documents.
If You register a Profile:
Following initial registration of a Profile, after we have completed an identity check on your behalf, You may access the Personal Information and details from the ID Document You provided us to carry out the check (such as ID Document numbers, your date of birth). You acknowledge and agree that the Personal Information you supplied to Australia Post to carry out a point in time identification verification was validated against sources that are not controlled by Australia Post. If the details of your ID documents have changed from the Personal Information you supplied to Australia Post when the check was fulfilled, and You wish to correct any details, You should engage directly with the custodians of that information (for example, VicRoads and DFAT).
You consent to us creating a biometric template from the data collected from the Digital iD™ Service. For example, we may use biometric templates to verify Your Profile Image by comparing it with other images. The biometric templates we create will not be stored and will be discarded immediately after use.
Your information will be used to check Your identity and/or complete a visa entitlement verification check for an Organisation only with Your specific consent. You may give the consent to us through the Digital iD™ Service via the Website or the App, or directly to the Organisation. If You do not use the Digital iD™ Service to check Your identity or complete a visa entitlement check to any Organisation for an extended period, the information stored in Your Profile may be deleted.
You hereby authorise us to disclose the information we hold about You and grant access to Your Profile to law enforcement and government authorities and agencies in accordance with their lawful requests. If your use of Digital iD™ is as part of a TDIF Regulated Transaction, this includes disclosure to the TDIF Oversight Authority. You also understand that if you are not entitled to be in Australia, the Commonwealth Government may use the information obtained from completing a visa entitlement verification check, to locate you.
We process and store Personal Information obtained as part of the Digital iD™ Service on our secure servers located in Australia. Personal Information would only be likely to be processed outside Australia if you authorise an Organisation that handles data outside Australia to access Your information for Digital iD™ purposes, or where you seek to authenticate Your identity using a foreign-issued ID Document that we accept.